Reviews for Copley Park

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Posted On: 7/23/2020

Recent Move

My wife and I recently had to move out to Ohio from New York and we're very lucky to have stumbled upon Copley Park! We have a few pets, so options are usually pretty limited and expensive when we look for housing, but Copley is really nice, pet-friendly and affordable. The apartments feel like new and Kali and the rest of the staff have been helpful the entire process. We love it so far!

By: Colton Coreschi Verified Resident

Source: Property Site Read Property Manager's Response

Hi Colton, welcome to Ohio! Thank you so much for taking the time out of your day to leave us such kind and encouraging feedback! We are absolutely thrilled to hear that you are having such a positive experience. Please let us know if there is anything else we can do! Have a great day!

Posted On: 7/1/2020

New resident

The staff is so easy to work with, they respond very quickly. The residents are friendly, we even had a neighbor help us move in!

By: Denise Chesser Verified Resident

Source: Property Site Read Property Manager's Response

Hi Denise, thank you so much for taking the time out of your day to leave us such kind and encouraging feedback! Please let us know if there is anything else we can do! Have a great day!

Posted On: 6/14/2019

JJ

JJ was phenomenal!! He fixed the stove, closet, and screen door perfectly and so quickly! JJ is very professional and friendly. Great person to interact interact with customers creating a great customer experience, he’s an asset to your team.

By: Jennifer Gallion Verified Resident

Source: Property Site Read Property Manager's Response

Hi Jennifer! We are thrilled to hear that you had a 5 star experience with our maintenance technician, JJ! We will be sure to pass your compliment along to him. Please let us know if there is anything else we can do!

Staff:

Posted On: 1/23/2019

Copley Park

Copley Park is small and pretty with a perfect location just minutes from the interstate, food, and gas. The leasing office is the prettiest! The dumpster is an innovative trash compactor! We are very lucky to have two senior managers who are capable, courteous, prompt, thorough and so accommodating. One look at Ms. Stephanie Justice and you know that you are in capable hands! She is very wise and excels at customer service (a thorough professional!). Even her colleagues look up to her for her experience and knowledge. She always identifies with Champion (the business). Her statements are always like, “We at Champion …,” “Wherever you go, choose us – Champion -- because we are …” etc. Frequent e-mails keep you informed about the goings-on at Copley. Maintenance requests are promptly addressed. Regular events are held to keep residents entertained -- on-site with treats, and off-site to make residents new to the city aware of interesting things to do and see in the area – and healthy by holding wellness weeks, providing healthy snacks to fuel on after workouts, and bringing representatives from “Hello Fresh” to talk about healthy meals etc.. Copley Park values its residents and keeps them involved by constantly seeking ideas to improve the living experience. It understands the importance of capturing residents' preferences and perspectives in creating value – as an example, recently started a recycling program at residents’ request.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Hi there, wow! We are absolutely blown away by all of your kind words. Our residents happiness is our top priority and we are thrilled to hear that we have been able to give you a 5 star experience at Copley Park. Please let us know if there is anything else we can do!

Posted On: 11/2/2018

Staff

Thanks for all your time and effort coordinating community event such as breakfast, game night and trunk or treat! Nice job guys!

By: Jennifer Gallion Verified Resident

Source: Property Site Read Property Manager's Response

Hi Jennifer, thank you so much for sharing your compliments for our awesome events at Copley Park! We are so glad the daily efforts of our staff have made your experience so positive! Please let us know if there is anything else we can do. Have a wonderful week!

Posted On: 9/9/2017

Great job Jordan

Jordan assisted me when I moved in. She is patient, knowledgeable, and generous with her time! Moving can be stressful, but working with Jordan made it easy and as straight forward as possible. Her cheerful and approachable personality was also helpful! Thanks Jordan.

By: Jennifer Gallion Verified Resident

Source: Property Site

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Posted On: 6/23/2017

Friendly Staff

I have lived at Copley Park for about five months now. I was a little hesitant about the management change but I have been nothing but impressed with the girls in the office and the maintenance! I would definitely recommend this place to family and friends!

By: Anonymous Verified Resident

Source: Property Site

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